PetLog Organizer Support
PetLog Organizer helps you keep pets, pet records, documents, and reminders organized on your device. This page answers common questions and tells you how to reach support.
Local-first and offline-first. PetLog Organizer stores your data on your device. It does not require an account, and the current version does not use PetLog Organizer cloud sync.
Contact
Email: logappsupport@gmail.com
Developer: Hila Richany
Privacy Policy: https://hilarich-maker.github.io/log-pages/petlog/privacy-policy.html
FAQ
Where is my data stored?
On your device. Pets, pet records, attachments, reminders, and related app data are stored locally in PetLog Organizer’s on-device storage.
Do I need an account?
No. PetLog Organizer does not use accounts or login.
Does PetLog Organizer use cloud sync?
No. The current version does not sync your pet data to a PetLog Organizer cloud service or between devices automatically.
How do backups work?
In the current version, Backup, Export, and Restore are Premium features. When unlocked, you start the action in the app, then use local and/or system share or file-picker flows to save, share, or choose a file. PetLog Organizer does not automatically upload backups to a PetLog Organizer server.
Keep copies of any backup or export files you create in a place you control, because those files are outside the app once shared or saved.
How do reminders work?
Reminders are created in the app and scheduled as local notifications on your device. Reminder content is not sent through a PetLog Organizer cloud notification service.
How do I unlock Premium?
Premium is a one-time unlock purchased through the Apple App Store
or Google Play (product ID: petlog_premium_unlock).
Payment is handled by Apple or Google. PetLog Organizer does not collect your
card details.
How do I restore purchases?
Use the Restore Purchases option in PetLog Organizer (Settings → Premium). The app asks Apple or Google to restore your previous purchase and then unlocks Premium locally on that device when the store confirms it.
How do I delete my data?
You can:
- Delete records or attachments inside PetLog Organizer, where available
- Delete any backup or export files you saved or shared outside the app
- Uninstall PetLog Organizer, which removes the app and its on-device app data from that device
Uninstalling PetLog Organizer does not remove copies that already exist outside the app, such as shared backups, exported files, or OS/device backups. Delete those copies separately where they were saved.
Because PetLog Organizer does not host your content on its own server, there is no PetLog Organizer cloud account to delete.
What PetLog Organizer does not do (current version)
- No PetLog Organizer account or login
- No PetLog Organizer cloud sync
- No PetLog Organizer analytics or tracking SDKs
- No AI, OCR, or image recognition
- No camera or photo library features at this time